Email 1
El 07/03/2013, a las 10:28, Charles <support@nugenaudio.com> escribió:
Hi Moises,
Thank you for contacting us. I think the problem you are having is because the installation package is not digitally signed, so more recent versions of MacOS will not allow you to launch the installer directly from the downloads shortcut. Try following these instructions to launch the installer instead:
Right-click on the downloads shortcut from the Dock (the bar at the bottom of the screen).
Select "Open Downloads" from the menu that appears..
Find the installer you are trying to launch.
Right-click on it, and select "Open" from the menu that appears.
A new dialog box will appear warning you that this file has been downloaded from the internet.
Click "Open", and the installer will launch.
If you have any further problems or this doesn't work, please feel free to contact us again.
Kind Regards,
Charles Blessing
Senior Software Engineer
On Wed, Mar 6 at 11:52 PM , Moises Bernal Mariscal<moybm@hotmail.com> wrote:
1. The name and version of the plugin you are using
NuGen Audio Visualizer, the las downloader version
2. The name and version of the VST/AU host you are using
Protools 10.3.2
3. Your computer configuration and operating system
MacBook Air, Mountain Lion 10.8.2
4. Your audio hardware
Focusrite Saffire 40 Pro
5. A detailed description of the problem, and how to repeat it.
I can't install it, it don't work when I install it, What are I doing bad?
Thanks!
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Email 2
Hi Moises,
I've just spoken spoken to a colleague and unfortunately Visualizer is currently only available in VST format, which is not supported by Pro Tools. There are VST wrappers available (for example fxpansion.com provide one) but they aren't free.
We are currently working on version 2 of this plugin which will include support for both RTAS and AAX, but we don't yet have a release scheduled.
Kind Regards,
Charles
Charles Blessing
Senior Software Engineer
On Thu, Mar 7 at 3:26 PM , Moises Bernal Mariscal<moybm@hotmail.com> wrote:
Hi, thanks for soon answer but I have the same problem. Look at the captures, I try as you describe but don't work.
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Bueno al parecer no se puede instalar este plugin en Protools.....
pero si a través de una aplicación de la web de fxpansion, creo que es VST to RTAS, alguien sabe decirme si esto funciona?, vale 75€!!